FAQ
Q. How much does a design or service cost?

Many clients before they even give us any requirements ask this question; usually answer them to fill in the Design requirement form before we can give them any quotes. And they can download it from the service page and send it back to us at info@emanmedia.net

Q. When the project started?

In fact after you submit your order it will go throw our projects query, don’t worry you will not pay any deposit before we gave you the starting time of your project

Q. Why do I need a website?

  • A professional web site will attract new clients
  • Web site helps promote your brand
  • You can communicate directly with customers through it

Q. Why do I need a logo and corporate identity?

  • It helps people identify and remember your company.
  • It conveys professionalism.
  • Positive Market Recognition
  • Grab more clients and customers

Q. Do you use templates in your work?

No we don’t, because every design pays special attention to the web site’s target audience, industry trends, and business image, as well as your own requirements and wishes. As every aspect of the design is very much tailored specifically for your business

Q. What are your payment terms?

  • Our deposit is 50% due upon completing the contract " Before we start step 2" commencing any work
  • 40% due upon completion of design phase and before slicing phase, or sending the high quality result ”graphic services”
  • 10% after completing the Projects
  • Any additional work above what is in the contract will be billed afterwards.
  • We accept the banking transfer to faisal Islamic bank of Egypt and with western union.

Q. Do you have Money Back guarantee terms?

yes we got in these cases:

  • We are unable to complete your order.
  • You request order cancellation before the project is initialized.
  • We would refund 50% of deposit if You are not satisfied with the result after we start the project

Q. Do you provide hosting services?

We don’t provide customers with hosting. But we recommend some companies usually, Exahosting and Nileweb they offer an Arabic support and have a good reputation

Q. DO YOU HAVE ANY QUESTIONS

Please send it to us at info@emanmedia.net, we are always open for interesting discussions.